Out Of Warranty Repair Policy Updated: 10/26/2026
We offer a repair service for our products that are no longer covered under the original manufacturer's warranty. Before you send the item back to us for repair, send an email with the following information to RMARequest@hosteng.com with a subject of "RMA Request": to request an RMA number and get the shipping instructions.

Your Name:

Your Company:

Return Address (Street, City, State, Zip ):

Contact Phone Number:

Email Address to Send the RMA# (if different from sender):

Part Number of Item to Repair:

Brief Description of the Item Failure:

Shipping Instructions (return shipping method, UPS account number, FEDEX account number, etc. :

Additional Instructions (if any):

Once we receive the device for repair, we'll evaluate the device and determine whether to repair it or replace it (with a refurbished unit or one from B-stock). You will always get back a functional device, it just may not be the same one you sent to us. If you need the same device back, just specify that in the Additional Instructions field when you request an RMA number and we'll try our best to accommodate your needs. The typical repair time is one week after we receive the units, but this time can vary widely depending on work load at the repair facility.

You will be invoiced for the cost of the repair, plus the return shipping costs, and any additional fees (e.g. customs fees on international shipping).

The following chart lists the repair price as of October 2026 for the CPUs, CPU-slot devices, and I/O modules we manufacture. These prices are subject to change without notice and do not include return shipping costs.

 

Part Number

Repair Cost
BRX DM1-10 / DM1E-10 MPUs  
BX-DM1-10ED1-D $166
BX-DM1-10ED2-D $166
BX-DM1-10ER-D $168
BX-DM1-10AR-D $107
BX-DM1E-10ED13-D $203
BX-DM1E-10ED23-D $203
BX-DM1E-10ER3-D $210
BX-DM1E-10AR3-D $206
   
BRX DM1-18 / DM1E-18 MPUs
BX-DM1-18ED1 $194
BX-DM1-18ED2 $194
BX-DM1-18ER $187
BX-DM1-18AR $183
BX-DM1-18ED1-D $179
BX-DM1-18ED2-D $176
BX-DM1-18ER-D $165
BX-DM1E-18ED13 $252
BX-DM1E-18ED23 $252
BX-DM1E-18ER3 $248
BX-DM1E-18AR3 $242
BX-DM1E-18ED13-D $238
BX-DM1E-18ED23-D $235
BX-DM1E-18ER3-D $235
   
BRX DM1-36 / DM1E-36 MPUs
BX-DM1-36ED1 $224
BX-DM1-36ED2 $225
BX-DM1-36ER $222
BX-DM1-36AR $220
BX-DM1-36ED1-D $214
BX-DM1-36ED2-D $214
BX-DM1-36ER-D $196
BX-DM1E-36ED13 $313
BX-DM1E-36ED23 $313
BX-DM1E-36ER3 $310
BX-DM1E-36AR3 $312
BX-DM1E-36ED13-D $300
BX-DM1E-36ED23-D $295
BX-DM1E-36ER3-D $290
   
RX DM1E-M MPU & Remote I/O Masters
BX-DM1E-M $190
BX-DM1E-M-D $181
BX-DMIO-M $116
BX-DMIO-M-D $103
BX-EBC100-M $171
BX-EBC100-M-D $159
BX-MBIO-M $162
BX-MBIO-M-D $150
   
BRX Discrete I/O Modules
BX-05TRS $37
BX-05TRS-1 $45
   
BX-08CD3R $37
BX-08NA $28
BX-08NB $26
BX-08ND3 $26
BX-08NF3 $26
BX-08SIM $34
BX-08TA $59
BX-08TD1 $32
BX-08TD2 $34
BX-08TR $37
BX-08TRZ $41
BX-8NN8TN2 $57
   
BX-12CD3D1 $37
BX-12CD3D2 $37
BX-12NA $37
BX-12NB $27
BX-12ND3 $35
BX-12TA $84
BX-12TD1 $49
BX-12TD2 $45
BX-12TR $49
   
BX-16CD3D1 $45
BX-16CD3D2 $48
BX-16CF3F2 $41
BX-16NA $41
BX-16NB $33
BX-16NN $42
BX-16ND3 $38
BX-16NF3 $37
BX-16TD1 $53
BX-16TD2 $53
BX-16TF2 $49
BX-16TN2 $52
BX-16TR $56
BX-16TRZ $59
BX-16TD2W $95
BX-16TDY2 $50
   
BX-32ND3 $74
BX-32TD1 $75
BX-32TD2 $75
   
BRX Analog I/O Modules
BX-04AD-3 $97
BX-08AD-3 $113
BX-04DA-3 $122
BX-08DA-3 $156
BX-2AD2DA-3 $142
BX-4AD4DA-3 $218
   
BX-04UT $112
BX-08UT $124
BX-4UT4TR $124
BX-4UT4TD1 $124
BX-4UT4TD2 $124
BX-4UT4DA-3 $175
   
BRX Specialty I/O Modules
BX-HSIO1 $121
BX-HSIO2 $121
BX-HSIO4 $37
   
BX-SERIO $110
BX-SERIO-2 $108
BX-SERIO-4 $100
   
BRX POMs
BX-P-USB-B $25
BX-P-USB-C $28
BX-P-OPCUA $95
BX-P-SPARK $70
BX-P-ECOMLT $53
BX-P-ECOMEX $63
   
BX-P-SER2-RJ12 $40
BX-P-SER2-TERM $40
BX-P-SER2-TERMFC $42
BX-P-SER4-TERM $41
BX-P-SER422-TERM $42
   
CPU-slot devices and Modules for use in DL05 and DL06 PLCs
H0-ECOM ( Discontinued ) Repair not available; Replacement is H0-ECOM100
H0-ECOM100 $161
H0-PSCM ( Discontinued ) Repair not available; No replacement is available
   
H0-CTRIO ( Discontinued ) Repair not available; Replacement is H0-CTRIO2
H0-CTRIO2 $158
   
CPU-slot devices and Modules for use in DL205 PLC Systems
H2-DM1 $219
H2-DM1E $292
   
H2-WPLC1 ( Discontinued ) Repair not available; No replacement is available
H2-WPLC2 ( Discontinued ) Repair not available; No replacement is available
H2-WPLC3 ( Discontinued ) Repair not available; No replacement is available
   
H2-EBC ( Discontinued ) Repair not available; Replacement is H2-EBC100
H2-EBC100 $246
H2-EBC-F ( Discontinued ) Repair not available; No replacement is available
H2-ECOM ( Discontinued ) Repair not available; Replacement is H2-ECOM100
H2-ECOM100 $225
H2-ECOM-F ( Discontinued ) Repair not available; No replacement is available
H2-ERM ( Discontinued ) Repair not available; Replacement is H2-ERM100
H2-ERM-F ( Discontinued ) Repair not available; No replacement is available
H2-ERM100 $172
H2-PBC ( Discontinued ) Repair not available; No replacement is available
   
H2-CTRIO ( Discontinued ) Repair not available; Replacement is H2-CTRIO2
H2-CTRIO2 $236
H2-SERIO $134
H2-SERIO-4 $134
   
Modules for use in DL405 PLC Systems
H4-CTRIO $328
H4-EBC $517
H4-EBC-F ( Discontinued ) Repair not available; No replacement is available
H4-ECOM ( Discontinued ) Repair not available; Replacement is H4-ECOM100
H4-ECOM-F ( Discontinued ) Repair not available; No replacement is available
H4-ECOM100 $490
H4-ERM ( Discontinued ) Repair not available; Replacement is H4-ERM100
H4-ERM-F ( Discontinued ) Repair not available; No replacement is available
H4-ERM100 $215
   
Modules for use in Terminator I/O Systems
T1H-08TDS $137
T1H-CTRIO $304
T1H-EBC ( Discontinued ) Repair not available; Replacement is T1H-EBC100
T1H-EBC100 $330
T1H-PBC ( Discontinued ) Repair not available; No replacement is available
T1H-DM1 $262
T1H-DM1E $342
   
EZ-Touch Adapters
EZ-ETHERNET ( Discontinued ) Repair not available; Replacement not available
EZ-ETHERPLUS ( Discontinued ) Repair not available; Replacement not available
   
Gateway Devices
MB-Gateway $138
   
Network Adapters for GS and DURA Pulse A/C Drives
GS-EDRV ( Discontinued ) Repair not available; Replacement is GS-EDRV100
GS-EDRV100 $138
HA-EDRV2 ( Discontinued ) Repair not available; No replacement is available